Personal information that We do collect about You, if any, is kept personal and private. We will not sell or rent Your personal information to anyone. We will not share or otherwise disclose Your personal information except as necessary to provide Our Services or as otherwise described in this Policy without first providing You with notice and the opportunity to consent.
DATA WE COLLECT
Diode collects data to provide You with the best experience possible while engaging with our software products. Depending on Your interactions with Us, We may collect the following types of data:
WHEN AND HOW WE COLLECT DATA
You provide some data directly to Us when You complete activities like submitting a support question, requesting our team to contact You, filling in surveys and forms, and communicating on other topics via email, chat, or voice.
We obtain some data when You complete activities like browsing Our website or interacting with Our software products. We also receive some data via error reports or usage data from Our Service performance monitoring tools. To interact with Our software products, You must agree to the Diode Terms and Conditions (https://diode.io/msa).
HOW WE USE THAT DATA
To give You personalized customer support
To help Us improve Our products
To send You product status messages and alerts
To ensure accurate billing
THIRD PARTIES THAT PROCESS YOUR DATA
We work with the following third-party services and they may process Your data on Our behalf:
Invoicing & Payments: Stripe
ACCESS & CONTROL OF YOUR DATA
At any time, You can request to be deleted from Our software systems and/or request Your data in a portable format. Additionally, we will notify You within 72 hours if there has been a data breach of any kind.
If You have further questions about Your data privacy related to Your use of Diode’s website or software products, please connect with us at email@example.com.